Texas Workforce Commission Fax Numbers

Unlike California's EDD, the Texas Workforce Commission (TWC) does publish specific fax numbers on twc.texas.gov — and the ones claimants need most are for appeals. When you disagree with a TWC unemployment benefits determination, you file a written appeal with the Appeal Tribunal, and TWC lists a fax number for that: 512-475-1135 (mail: Appeal Tribunal, Texas Workforce Commission, 101 E 15th St, Rm 410, Austin, TX 78778-0001). If you lose at the Appeal Tribunal and want to go further, the next level is Commission Appeals, at fax 512-475-2044 (Rm 678 at the same address).

These are the fax numbers listed on TWC's "File an Unemployment Appeal" page. Your own determination notice will also print the fax number and address for your specific case, and TWC says either destination is acceptable — so if the number on your notice differs, use the one on your notice. There is also a separate fax for requesting a recording of your hearing (512-936-3594, Attention: Tape Duplication), which is useful if you are preparing a Commission-level appeal.

Texas gives you a short window: your appeal must be received or postmarked within 14 calendar days of the date TWC mailed the determination (or the Appeal Tribunal decision, for a Commission appeal). This is tighter than the 30-day appeal window in many other states, so do not wait. TWC explicitly says it uses the date it receives your fax to decide whether the appeal is timely — which is exactly why faxing, with its dated transmission confirmation, is a popular way to file a Texas appeal right up against the deadline.

Keep your fax confirmation page. If your appeal is even one day late, TWC can dismiss it as untimely unless you had good cause, so a receipt showing you transmitted within the 14 days is worth holding onto. Your appeal can be a simple signed letter — state that you are appealing, identify the determination, and briefly say why you disagree; you do not need a special form, though TWC does offer a fax appeal form.

Appeals are the main reason to fax TWC. For other documents — when TWC asks you to provide unemployment insurance documentation on a pending claim — TWC directs claimants to its online UI Submission Portal (mft.twc.texas.gov/form/UIsubmissionENG) rather than a fax line. Uploading there routes your documents to the right place and gives you an online record. You can also apply for benefits, request payments, and submit appeals through Unemployment Benefits Services (UBS) on twc.texas.gov.

If you prefer to talk to someone, the Tele-Center is 800-939-6631 and the automated Tele-Serv line is 800-558-8321. As with any state agency, faxing a document only delivers it — TWC still decides your claim or appeal on the merits, so use the correct destination for your stage, meet the 14-day deadline, and keep your proof.