Chase Fax Numbers
Chase does not publish a general customer fax number — it routes documents through secure message, mail, phone, and branches. Here are the official channels for POA, SCRA, and more.
Last verified July 18, 2026 · Official domain: chase.com
Chase does not publish a general customer fax number
Chase does not publish a general customer-facing fax number for power of attorney or SCRA requests on chase.com. Chase routes these to secure message, mail, phone, and branch instead. We do not repeat the fax numbers that aggregator sites attach to Chase because we could not confirm them on Chase's official site.
Official Chase contact channels
Secure message (SCRA)
chase.com/securemessages — sign in and choose "Servicemembers Civil Relief Act (SCRA)" to upload documents securely.
SCRA request by mail
Chase, Attn: SCRA Request, PO Box 183240, Columbus, OH 43218-3240
Chase Military Services
1-877-469-0110
Monday–Friday, 8 AM to 9 PM ET (international: 1-318-340-3308).
Power of Attorney
Chase generally handles POA account setup at a branch or through secure message, with an agent affidavit form on chase.com.
What to include when you fax Chase
- Your Chase account number and the name on the account
- For SCRA: a written request plus a copy of your active-duty orders (name, SSN, active-duty start date, branch)
- For POA: the power of attorney document and Chase's Certification/Affidavit of Agent Regarding Power of Attorney
- A daytime phone number
- Copies only — bring originals to a branch if Chase asks to see them
How to fax Chase
Searching for a "Chase fax number" usually turns up directory sites, but Chase itself does not publish a general customer-facing fax line for the requests people most often need — power of attorney and Servicemembers Civil Relief Act (SCRA) benefits. Chase routes these through secure, authenticated channels instead.
For SCRA benefits, Chase's military page directs you to upload documents through secure message at chase.com/securemessages (choose "Servicemembers Civil Relief Act (SCRA)" from the menu), or to mail your written request and a copy of your active-duty orders to Chase, Attn: SCRA Request, PO Box 183240, Columbus, OH 43218-3240. You can also call Chase Military Services at 1-877-469-0110. No fax number is offered for SCRA on Chase's official page.
Power of attorney at Chase is generally handled at a branch or through secure message, using Chase's Certification/Affidavit of Agent Regarding Power of Attorney form. Because Chase does not advertise a customer fax, treat "Chase fax number" listings on aggregator sites with caution — we could not confirm any on chase.com. If a Chase banker gives you a specific fax for your case, use that number and confirm it with them first.
Chase's preferred alternatives to fax
Chase clearly prefers secure message (chase.com/securemessages), branches, phone, and mail. Secure message keeps your documents inside Chase's authenticated system and is the channel Chase names first for SCRA. For POA, an in-branch visit lets a banker verify identity and the power of attorney document on the spot.
Faxing financial documents to Chase safely
SCRA and POA paperwork contains Social Security numbers and signatures. Because Chase offers a secure upload, prefer chase.com/securemessages over any fax. If you must use a fax number a Chase representative provides for your specific case, confirm it directly with the representative before sending.
Chase fax FAQ
Does Chase have a fax number for customers?
Chase does not publish a general customer-facing fax number on chase.com for power of attorney or SCRA requests. It routes these through secure message (chase.com/securemessages), mail, phone, and branches. If a banker gives you a case-specific fax, confirm it with them before sending.
How do I submit an SCRA request to Chase?
Upload your documents through secure message at chase.com/securemessages and choose "Servicemembers Civil Relief Act (SCRA)," or mail your written request and a copy of your active-duty orders to Chase, Attn: SCRA Request, PO Box 183240, Columbus, OH 43218-3240. You can also call Chase Military Services at 1-877-469-0110.
How do I set up a power of attorney on a Chase account?
Chase generally handles power of attorney at a branch or through secure message, using its Certification/Affidavit of Agent Regarding Power of Attorney form. Bring the power of attorney document and identification. Chase does not publish a public POA fax number.
Why can't I find a Chase fax number?
Because Chase largely does not use customer fax for these requests, preferring secure message, mail, phone, and branches. Directory sites sometimes list a Chase fax number, but we could not confirm any on chase.com, so we do not publish them.
What is the Chase Military Services phone number?
Chase Military Services is 1-877-469-0110, available Monday–Friday, 8 AM to 9 PM ET (international callers use 1-318-340-3308). They can help with SCRA benefits and related military banking questions.
Other bank fax guides
XenFax is an independent online fax service and is not affiliated with, endorsed by, or acting on behalf of any bank named on this page. Bank names and logos are the property of their respective owners. Banks change department fax numbers periodically — always confirm the number against the official source linked on this page before sending sensitive financial documents.