Wells Fargo Fax Numbers
Wells Fargo publishes a fax number for its Estate Care Center — the department that settles a deceased customer's accounts. Confirm it below and fax your estate documents in minutes.
Last verified July 18, 2026 · Official domain: wellsfargo.com
Verified Wells Fargo fax numbers by department
Estate Care Center
Notifying Wells Fargo of a customer's death and submitting death certificates, letters of appointment, and other estate-settlement documents.
Fax
(866) 358-1145
- Phone:
- 888-790-7980
- Mail:
- Wells Fargo Bank N.A., Estate Care Center, Attention: D1118-02D, PO Box 71208, Charlotte, NC 28201-1245
Overnight delivery: Wells Fargo Bank N.A., Estate Care Center, Attn: D1118-02D, 12301 Vance Davis Drive, Charlotte, NC 28269-7699.
Fax to Wells Fargo — Estate Care Center
Faxing to Wells Fargo — Estate Care Center at (866) 358-1145
Confirm (866) 358-1145 against wellsfargo.com before sending. Banks change department fax numbers.
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Official Wells Fargo contact channels
Estate Care Center fax
866-358-1145
Estate Care Center phone
888-790-7980
Monday–Friday, 8:00 a.m. to 8:30 p.m. Eastern Time.
Estate Care Center mail
Wells Fargo Bank N.A., Estate Care Center, Attn: D1118-02D, PO Box 71208, Charlotte, NC 28201-1245
Wells Fargo Online / branch
For living-customer requests (payoffs, disputes), use Wells Fargo Online, a branch, or the phone lines on your statement.
What to include when you fax Wells Fargo
- A cover sheet addressed to the Estate Care Center, Attn: D1118-02D
- The deceased customer's full name and, if known, account numbers
- A certified copy of the death certificate (a legible copy is accepted by fax)
- Your legal authority document (letters testamentary, letters of administration, or small-estate affidavit)
- Your name, relationship to the deceased, phone number, and mailing address
How to fax Wells Fargo
Wells Fargo's most clearly published customer fax number belongs to its Estate Care Center, the team that helps families settle a deceased customer's accounts. On wellsfargo.com, the Estate Care Center lists a fax number of 866-358-1145 and a phone number of 888-790-7980 (Monday–Friday, 8:00 a.m. to 8:30 p.m. Eastern), so you can send death certificates and estate documents without visiting a branch.
When you fax the Estate Care Center, address your cover sheet to "Estate Care Center, Attn: D1118-02D" and include the deceased customer's name and account numbers if you have them. The mailing alternative is Wells Fargo Bank N.A., Estate Care Center, Attn: D1118-02D, PO Box 71208, Charlotte, NC 28201-1245 (overnight: 12301 Vance Davis Drive, Charlotte, NC 28269-7699). Faxing gives you a dated confirmation, which is helpful when an estate is time-sensitive.
For everyday, living-customer requests — a mortgage payoff, a transaction dispute, or a general account question — Wells Fargo generally routes you to Wells Fargo Online, a branch, or the phone numbers printed on your statement rather than a fax line. If you are dealing with an estate, the Estate Care Center fax above is the documented channel; for anything else, confirm the correct method with Wells Fargo directly.
Wells Fargo's preferred alternatives to fax
Outside of estate matters, Wells Fargo steers customers to Wells Fargo Online, the mobile app, branches, and its statement phone lines rather than fax. The Estate Care Center is the department where fax (866-358-1145), phone (888-790-7980), and mail are all explicitly offered, because estate settlement is document-heavy and often handled from out of state.
Faxing financial documents to Wells Fargo safely
Estate documents include death certificates and court appointment letters tied to Social Security numbers. Fax legible copies — never originals, which Wells Fargo will not return — address the cover sheet to Attn: D1118-02D, and keep your transmission confirmation as proof of when the estate was notified.
Wells Fargo fax FAQ
What is the Wells Fargo Estate Care Center fax number?
The Wells Fargo Estate Care Center fax number is 866-358-1145. Address your cover sheet to "Estate Care Center, Attn: D1118-02D." You can also reach the Estate Care Center by phone at 888-790-7980, Monday–Friday, 8:00 a.m. to 8:30 p.m. Eastern.
How do I notify Wells Fargo that a customer has died?
Contact the Wells Fargo Estate Care Center by phone at 888-790-7980, by fax at 866-358-1145, or by mail at Wells Fargo Bank N.A., Estate Care Center, Attn: D1118-02D, PO Box 71208, Charlotte, NC 28201-1245. Have the death certificate and your legal authority documents ready.
Can I fax a death certificate to Wells Fargo?
Yes. The Estate Care Center accepts a legible copy of the death certificate by fax at 866-358-1145. Do not send originals — Wells Fargo does not return documents. Include a cover sheet addressed to Attn: D1118-02D and your contact information.
Does Wells Fargo have a fax number for disputes or payoffs?
Wells Fargo does not prominently publish a customer fax for routine disputes or mortgage payoffs; it routes those to Wells Fargo Online, branches, and the phone numbers on your statement. The clearly published customer fax is the Estate Care Center line, 866-358-1145.
What is the mailing address for the Wells Fargo Estate Care Center?
For U.S. mail: Wells Fargo Bank N.A., Estate Care Center, Attn: D1118-02D, PO Box 71208, Charlotte, NC 28201-1245. For overnight delivery: Wells Fargo Bank N.A., Estate Care Center, Attn: D1118-02D, 12301 Vance Davis Drive, Charlotte, NC 28269-7699.
Other bank fax guides
XenFax is an independent online fax service and is not affiliated with, endorsed by, or acting on behalf of any bank named on this page. Bank names and logos are the property of their respective owners. Banks change department fax numbers periodically — always confirm the number against the official source linked on this page before sending sensitive financial documents.