Synchrony Bank Fax Numbers
Synchrony Bank publishes a fax number for deceased-notification and estate/beneficiary distribution forms. Confirm it below and fax your documents in minutes.
Last verified July 18, 2026 · Official domain: synchrony.com
Verified Synchrony Bank fax numbers by department
Estate Services / deceased notification
Submitting deceased-notification, beneficiary distribution, and estate distribution instruction forms for a Synchrony Bank account.
Fax
(844) 713-2595
- Phone:
- 866-226-5638
- Mail:
- Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955
Synchrony's own forms state "You may also fax both forms to us at 1-844-713-2595." Estate Services can also be reached by phone at 866-226-5638.
Source: Synchrony Bank distribution form (synchrony.com PDF)
Fax to Synchrony Bank — Estate Services / deceased notification
Faxing to Synchrony Bank — Estate Services / deceased notification at (844) 713-2595
Confirm (844) 713-2595 against synchrony.com before sending. Banks change department fax numbers.
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Official Synchrony Bank contact channels
Estate / beneficiary distribution fax
844-713-2595
Estate Services / deceased notification
866-226-5638
Distribution forms by mail
Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955
Deceased Notification Form
synchrony.com/s/deceasednotification — start a death claim online.
What to include when you fax Synchrony Bank
- A cover sheet addressed to Synchrony Bank Estate Services
- The deceased customer's full name and account number(s)
- The completed Synchrony beneficiary or estate distribution instruction form(s)
- A copy of the death certificate
- Your legal authority documents (letters testamentary/administration) and your contact information
How to fax Synchrony Bank
Synchrony Bank is the issuer behind many store credit cards, CareCredit, and high-yield savings accounts, so its most document-heavy customer channel is estate settlement — closing or distributing an account after the customer dies. Synchrony publishes a fax number for exactly this: its beneficiary and estate distribution instruction forms state, "You may also fax both forms to us at 1-844-713-2595."
Synchrony's Estate Services / deceased-notification team can also be reached by phone at 866-226-5638, and distribution forms can be mailed to Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955. Synchrony also offers an online Deceased Notification Form at synchrony.com/s/deceasednotification to start a death claim, which can speed up the initial notification before you send supporting documents.
When you fax, address the cover sheet to Synchrony Bank Estate Services, include the deceased customer's name and account number(s), and attach the death certificate and your legal authority documents. Because Synchrony issues cards under many retail brands, using the account number from the deceased's Synchrony statement helps the team locate every related account.
Synchrony Bank's preferred alternatives to fax
For the initial notice, Synchrony offers an online Deceased Notification Form (synchrony.com/s/deceasednotification) and a phone line (866-226-5638). Fax (844-713-2595) and mail are the documented ways to submit the signed beneficiary and estate distribution forms, which need a wet or scanned signature and supporting documents.
Faxing financial documents to Synchrony Bank safely
Estate and beneficiary forms carry death certificates, signatures, and sometimes Social Security numbers. Fax copies rather than originals, address the cover sheet to Estate Services, and keep your transmission confirmation as proof of when Synchrony was notified and when the distribution forms were submitted.
Synchrony Bank fax FAQ
What is the Synchrony Bank estate / deceased fax number?
Synchrony Bank accepts deceased-notification and estate/beneficiary distribution forms by fax at 844-713-2595. Its own distribution forms state, "You may also fax both forms to us at 1-844-713-2595." You can also reach Estate Services by phone at 866-226-5638.
How do I notify Synchrony Bank that a cardholder has died?
Start with Synchrony's online Deceased Notification Form at synchrony.com/s/deceasednotification, or call Estate Services at 866-226-5638. Then submit the beneficiary/estate distribution forms and death certificate by fax at 844-713-2595 or by mail to Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955.
Can I fax beneficiary or estate distribution forms to Synchrony?
Yes. Synchrony's beneficiary and estate distribution instruction forms can be faxed to 844-713-2595. Include a cover sheet addressed to Estate Services, the account number, and the death certificate.
What is the Synchrony Bank estate mailing address?
Synchrony Bank distribution forms can be mailed to Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955. The fax alternative is 844-713-2595.
My Synchrony card was a store card — is the estate process the same?
Yes. Synchrony issues many store and retail-branded cards, but they are all Synchrony Bank accounts. Use the account number from the deceased's Synchrony statement and Synchrony's Estate Services channels (fax 844-713-2595, phone 866-226-5638) regardless of the store brand on the card.
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XenFax is an independent online fax service and is not affiliated with, endorsed by, or acting on behalf of any bank named on this page. Bank names and logos are the property of their respective owners. Banks change department fax numbers periodically — always confirm the number against the official source linked on this page before sending sensitive financial documents.