Fifth Third Bank Fax Numbers
Fifth Third Bank publishes a fax number for Servicemembers Civil Relief Act (SCRA) benefit requests. Confirm it below and fax your orders and request in minutes.
Last verified July 18, 2026 · Official domain: 53.com
Verified Fifth Third Bank fax numbers by department
SCRA Specialist (military benefits)
Requesting Servicemembers Civil Relief Act (SCRA) benefits — including the 6% interest-rate cap — by sending your written request and a copy of your active-duty orders.
Fax
(616) 653-2429
- Phone:
- 877-899-0815
- Email:
- SCRA@53.com
- Mail:
- Fifth Third Bank - SCRA Specialist, 1830 East Paris MD RSCB3E, Grand Rapids, MI 49546
Call the SCRA Specialist at 1-877-899-0815 Option 3 (International: 513-358-4803 Option 3), Monday–Friday 8 a.m.–5 p.m. ET.
Fax to Fifth Third Bank — SCRA Specialist (military benefits)
Faxing to Fifth Third Bank — SCRA Specialist (military benefits) at (616) 653-2429
Confirm (616) 653-2429 against 53.com before sending. Banks change department fax numbers.
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Official Fifth Third Bank contact channels
SCRA Specialist fax
616-653-2429
SCRA email
SCRA@53.com
SCRA Specialist phone
877-899-0815 Option 3
International: 513-358-4803 Option 3, Monday–Friday 8 a.m.–5 p.m. ET.
SCRA request by mail
Fifth Third Bank - SCRA Specialist, 1830 East Paris MD RSCB3E, Grand Rapids, MI 49546
General customer service
800-972-3030
What to include when you fax Fifth Third Bank
- A cover sheet addressed to the Fifth Third Bank SCRA Specialist
- A written request for SCRA benefit review
- A copy of your enlistment or active-duty orders, OR a letter on official letterhead from your commanding officer
- Your Fifth Third account, loan, line-of-credit, or credit-card number
- Your name and a daytime phone number
How to fax Fifth Third Bank
Fifth Third Bank's clearest published customer fax number is for its SCRA Specialist team, which handles Servicemembers Civil Relief Act benefits for military members. If you opened a Fifth Third mortgage, loan, line of credit, or credit card before being called to active duty, the SCRA caps your interest rate at 6% during active duty and forgives interest above that — and Fifth Third accepts the request in writing.
On 53.com, Fifth Third instructs servicemembers to send a written request for benefit review, with a copy of their orders, by faxing 616-653-2429, emailing SCRA@53.com, or mailing Fifth Third Bank - SCRA Specialist, 1830 East Paris MD RSCB3E, Grand Rapids, MI 49546. To speak with a specialist first, call 1-877-899-0815 Option 3 (International: 513-358-4803 Option 3), Monday–Friday, 8 a.m. to 5 p.m. ET.
For everyday banking questions unrelated to military benefits, Fifth Third's general customer service line is 800-972-3030. Fifth Third does not broadly advertise customer fax numbers for other departments on 53.com, so be cautious about "Fifth Third fax number" listings elsewhere — the SCRA Specialist fax above is the one clearly documented on the bank's official site.
Fifth Third Bank's preferred alternatives to fax
For SCRA benefits, Fifth Third offers a specialist phone line (877-899-0815 Option 3) to start the conversation, plus email (SCRA@53.com), fax (616-653-2429), and mail to submit your orders. Faxing gives you a dated confirmation that you sent your orders, which matters because SCRA benefits apply from the date your orders take effect.
Faxing financial documents to Fifth Third Bank safely
Active-duty orders include your name, Social Security number, and service details. Fax only the pages needed for the SCRA review, address the cover sheet to the SCRA Specialist, and keep your transmission confirmation — it documents when you requested the rate reduction, which affects how far back the benefit applies.
Fifth Third Bank fax FAQ
What is the Fifth Third Bank SCRA fax number?
Fifth Third Bank accepts SCRA (Servicemembers Civil Relief Act) benefit requests by fax at 616-653-2429. You can also email SCRA@53.com or mail Fifth Third Bank - SCRA Specialist, 1830 East Paris MD RSCB3E, Grand Rapids, MI 49546. Include a written request and a copy of your orders.
How do I request the 6% SCRA interest-rate cap from Fifth Third?
Send a written request for benefit review with a copy of your enlistment or active-duty orders (or a commanding officer's letter) by fax to 616-653-2429, email to SCRA@53.com, or mail. You can also call the SCRA Specialist at 1-877-899-0815 Option 3 (International: 513-358-4803 Option 3), Monday–Friday 8 a.m.–5 p.m. ET.
What documents does Fifth Third need for SCRA benefits?
Fifth Third asks for a copy of your enlistment or military orders calling you to active duty, OR a letter on official letterhead from your commanding officer, along with a written request for benefit review and your account information.
Does Fifth Third Bank have a general customer fax number?
Fifth Third does not broadly advertise customer fax numbers for its general departments on 53.com. The clearly documented customer fax is the SCRA Specialist line, 616-653-2429. For other questions, general customer service is 800-972-3030.
How long do Fifth Third SCRA benefits take to apply?
Once Fifth Third confirms eligibility, the 6% rate cap and fee protections apply for your active-duty period, with interest above 6% forgiven and your monthly payment reduced accordingly. Because timing depends on your orders, fax your request promptly and keep the confirmation.
Other bank fax guides
XenFax is an independent online fax service and is not affiliated with, endorsed by, or acting on behalf of any bank named on this page. Bank names and logos are the property of their respective owners. Banks change department fax numbers periodically — always confirm the number against the official source linked on this page before sending sensitive financial documents.