Select Portfolio Servicing Payoff Request
Request a Select Portfolio Servicing (SPS) payoff by fax (801-269-4269), mail, or the online portal. Requests are processed within about 5 business days.
Last verified July 17, 2026 · Official source: spservicing.com
Official request channels
Payoff request fax
801-269-4269
Payoff department mailing address
Select Portfolio Servicing, Attn: Payoff Dept., P.O. Box 65250, Salt Lake City, UT 84165-0250
Online portal
Sign in at spservicing.com to request a payoff quote.
Fax your payoff request to SPS now
Faxing to Select Portfolio Servicing at (801) 269-4269
Select Portfolio Servicing publishes 801-269-4269 as its payoff request fax. Upload your written request (with a signed authorization for third-party requests) and we’ll fax it.
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What to include in your Select Portfolio Servicing request
- SPS account / loan number
- Property address on the loan
- Borrower name(s) as they appear on the mortgage
- Good-through / payoff date requested
- Delivery preference for the statement (return fax or mail)
- For third parties: a borrower-signed customer authorization
Turnaround
Payoff requests are generally processed within about 5 business days; quotes are typically valid for around 30 days.
How Select Portfolio Servicing payoff requests work
Select Portfolio Servicing (SPS) is a special servicer that often handles loans that have been transferred from other servicers. Its payoff process is straightforward and fax-friendly: it publishes a payoff request fax at 801-269-4269 and a dedicated payoff department P.O. box in Salt Lake City, alongside an online portal for existing customers.
When you submit a request, include your account number and specify your delivery preference — SPS can return the statement by fax or by mail, so tell them which. Requests are generally processed within about five business days, and the resulting quote is typically valid for around 30 days, which gives closings a reasonable window.
For third-party requests, SPS requires the customer’s authorization first, which can be given by phone, fax, mail, or online. Once that authorization is on file, faxing the payoff request to 801-269-4269 is the quickest documented route for a title or escrow agent.
Third-party & escrow requests
SPS requires customer authorization before releasing a payoff to a third party. That authorization can be provided by phone, fax, mail, or online. Once authorized, title and escrow agents can fax the request to 801-269-4269 or mail the Salt Lake City payoff department, specifying whether the statement should come back by fax or mail.
What a Select Portfolio Servicing payoff statement includes
- Unpaid principal balance
- Interest through the good-through date
- Outstanding fees, corporate advances, and late charges
- Escrow balance treatment
- Payment / wire instructions and the ~30-day validity window
The federal 7-business-day rule
Under federal law (12 C.F.R. § 1026.36(c)(3)), servicers of closed-end consumer mortgages must generally provide an accurate payoff statement within seven business days of receiving a written request from the borrower or a person acting on the borrower’s behalf. Reasonable exceptions apply (for example, loans in bankruptcy or foreclosure), so submitting your request in writing and keeping your fax confirmation is the best way to start the clock.
Select Portfolio Servicing payoff request FAQ
What is the Select Portfolio Servicing payoff request fax number?
SPS’s payoff request fax number is 801-269-4269. You can also mail the payoff department at P.O. Box 65250, Salt Lake City, UT 84165-0250.
How long does an SPS payoff request take?
Select Portfolio Servicing generally processes payoff requests within about five business days. Written requests are also covered by the federal seven-business-day rule, and the quote is usually valid for around 30 days.
How do I tell SPS where to send my payoff statement?
Include your delivery preference in the request — SPS can return the statement by fax or by mail. State your return fax number or mailing address so the statement reaches you the way you want it.
Does SPS require authorization for a third-party payoff?
Yes. SPS requires the customer’s authorization before releasing a payoff to a third party. Authorization can be given by phone, fax, mail, or online; then the third party can fax or mail the payoff request.
How long is an SPS payoff quote good for?
SPS payoff quotes are typically valid for around 30 days. Because interest accrues daily, confirm the good-through date matches your expected closing.
Other servicer payoff guides
XenFax is an independent online fax service and is not affiliated with, endorsed by, or acting on behalf of any mortgage servicer named on this page. Servicer names and logos are the property of their respective owners. Contact details change frequently — always confirm the fax number, phone number, and address against the official source linked on this page before sending your request.